The EE Community

Mobile number

I'm currently abroad and my mobile is blocked.  I can't get on my mobile to speak with EE......Please just send me my PUK Code via email address so I can open it or contact me on my partners mobile **********?    Michael [Mod edit: Please do not shar...

Re: How do I check how long left on my contract

Hey it’s kultar here I have contract from ee sim from long time but I forget all details from what name that sim was registered  if u need more details I can provide  [Mod edit: Please do not share personal details as your posts are visible to the pu...

Replacement PAYG SIM

I am trying to order a new PAYG SIM for my 85 yr old mother who has had a new phone which her existing SIM does not fit.  We are logged into her online account but can't see any way to request a new SIM and seem to be going round in circles with no w...

Receving Incoming Calls

Hi,we have recently installed the new Hub and have received an adapter for our landline.  We can make calls from the landline and receive them, but when we receive them the phone does not ring.  Any suggestions most welcome before I phone EE. Regards...

BT Black Discs with BT Smart Hub on EE Broadband

Hi GuysI have recently migrated over to the EE Broadband but kept all my existing BT equipment.  My problem is I have 3 BT black discs and a BT Smart hub.  Only 1 out of the 3 discs is working.  I have tried all pairing methods but I can't get the bl...

New sim arrived want change number

bills

i’ve recently paid a bill early on the 26th april but my direct debit isn’t due till 2nd may will i still be charged on the 2nd of may or no as i’ve paid it early?