Looking through my bills I have noticed there are small charges here and there on my bill and daughters bill. I pay these jointly. The charges seem to be 19p from psychic lines and also info charges 19p dotted here and there on bills but neither me or my daughter have been on these sites. This also happened last year and I went into an EE store who told me they stopped it. How many more have been conned by these hidden charges.
Please see our Third Party Phone Bill Charges Help page for information on the charges, if you enter the name or number showing on the bill for the charges the company details will show and you can contact the company to get this looked into.
@Wingo10 : If I were psychic I'd be able to tell you 😉 .
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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Please see our Third Party Phone Bill Charges Help page for information on the charges, if you enter the name or number showing on the bill for the charges the company details will show and you can contact the company to get this looked into.
The Spend Cap doesn't restrict charge to bill services which you have been charged for.
If you don't want to use Charge to Bill, just text the word 'BAR' to 150 or call 150 and we will add a bar to your number so you can't charge online purchases to it
