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Community Activity
EE Webpage will not load / pair broadband account
Problems trying to pair my account with the broadband account and it loading it on the website. Just keeps constantly refreshing. Has to be one of the worst websites I have used in recent memory.
Switched tariff but no service
Hi, I recently switched tariff after many attempts it was finally sorted after complaining. However my digital home phone is not working and I keep getting a voice recorded message saying that it’s not working. I called EE and went through troublesho...
Help
How do I get live chat support
Add to basket is broken
The website is built using nextjs and the promise is broken here -717.4bf20aa58dd9cdbf-4bf20aa58dd9cdbf-fed.js:113 Uncaught (in promise) ApolloErrorat new t (717.4bf20aa58dd9cdbf-4bf20aa58dd9cdbf-fed.js:113:19262)at 717.4bf20aa58dd9cdbf-4bf20aa58dd9c...
Trying to cancel my watch contract that expired in Jan 2025
Have been trying to leave via manage products, I select I do not want to keep current number on the watch plan. It then sends a verification one time pin to the number associated with the watch, which I have never used on a mobile. I cannot receive t...
Why is ee website so crap
Whenever you visit any page on EE site it constantly does a redirect loop like it's checking the login. Then occasionally it goes through. I've worked on websites for 20 years and never seen anything like it
Urgent help needed - live chat not working
The EE chat option is not coming up when I log into my app. We are abroad, my partner has had his phone stolen. I have tried to ring EE off my phone, the number is not working. There is no email address. I've tried different numbers, turned my spend ...
EETV taking ages to load on Apple TV
Over the last couple of days, the EETV app seems to hang or take ages to load on our Apple TV4K. I'm talking minutes if it loads at all. Got an error message earlier (I think AFC003?) Anyone else having this issue? I tried deleting and reinstalling t...
TP Link MR6400 router used to work for years until today - any ideas?
So, have had a TP Link MR6400 with an EE sim card for a few years and all was working fine until today.Now, it fails to connect to the internet.I gather that EE were doing some work in the local area very recently, possibly today but it is hard to fi...
