Community Activity

Bereavement Department

Had to contact EE yesterday to cancel my Mum's Broadband, Phone Line & Mobile Contracts, as sadly she passed away recently. I was expecting it to be difficult but found it to be straight forward and handled professionally and in a caring manner. Gary...

Resolved! Roaming not working

Hi, can anyone help me?- I have an EE contract, texted 150 before I left the UK for the US and am paying the £25 data roaming fee for this month- My phone has picked up the T Mobile Network in the US, my data roaming is on and my network settings are...

Johnmids by Explorer
  • 31 Views
  • 5 replies
  • 1 Helpful

Included Add Ons

I have the Full Works plan with EE and I am allowed 3 add ons which as you know is included in the price. The thing I wanted to double check was with Netflix it gave me three options of accounts to chose from, of which I chose standard because I can'...

I Can't view my bill

Anyone else having issues on their EE app and desktop with regards to viewing bills. I am unable to view previous and current bills. This has been like this for the last 6 days

new ee fiber 500 and smart hub

i have had EE in the house now for 2 weeks and all is working great, till this morning that is, i was meant to work from home as i work in IT for the NHS, i connected my laptop up to the network via LAN and noting, tried  wifi and put in the wifi key...

GrahaqmP by Explorer
  • 31 Views
  • 4 replies
  • 0 Helpful

4GEE Router

Maybe somebody might know the answer, i have the 4GEE Router.I am not too far away from the mast but my BB goes up & down never that good.When i unplug it for say 5 mins then restart it it usually improves it a bit,so just wondering if these routers ...

jockwav1 by Established Contributor
  • 11 Views
  • 1 replies
  • 1 Helpful

Data Plan

HiCan anyone tell me if I can change my Data Allowance.  I was talked into increasing my allowance  by one of the assistants in my local ee shop, when she promised it wouldn’t cost me anymore per month, in fact it was a ‘special offer’ which would wo...

Chip61 by Visitor
  • 228 Views
  • 4 replies
  • 0 Helpful

Amazon Fire Tv new wifi cannot connect to EE

I have EE wifi.I have not been able to log my Amazon Toshiba Fire TV to EE wifi as there is EE cookies message which does not show fully. It says click ok if you accept cookies. Nothing happens. This is preventing me from logging into EE wifi for the...

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Karen207 by Explorer
  • 153 Views
  • 11 replies
  • 4 Helpful

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