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Bereavement Department

heywood777
Investigator
Investigator

‎08-05-2024 10:51 AM

Had to contact EE yesterday to cancel my Mum's Broadband, Phone Line & Mobile Contracts, as sadly she passed away recently. I was expecting it to be difficult but found it to be straight forward and handled professionally and in a caring manner. Gary was extremely understanding and helpful. A big thank you to Gary & EE

 

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2 REPLIES 2
Northerner
Grand Master
Grand Master

‎08-05-2024 11:52 AM

Hi @heywood777 

Sorry for your loss but wonderful feedback. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
Leanne_T
EE Community Support Team

‎08-05-2024 12:28 PM - edited ‎08-05-2024 12:28 PM

Hi @heywood777 

I'm so sorry for your loss. 

Thank you for coming to the community to leave this lovely feedback for Gary in the bereavement team. 

If you need any further help please let us know. 

Leanne.

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