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simply tragic

After 20+ years a customer (121, organe, ee),  and even agreeing to pay additional monthly charge to get data gifting enabled for my daughters line after it was lost during a handset uograde last year, and after speaking to EE on multiple occasions o...

pl22 by • Visitor
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  • 0 replies
  • 0 Helpful

WiFi setup and Apple AirPlay issue

Hi, I’ve just notated to EE from BT, and setup my new router earlier today.   I’ve noticed that when I am streaming music to a speaker using airplay that every two minutes or so it ‘glitches’ or ‘pauses’, so there’s a tiny break in the music of maybe...

Website never works properly

For a market leading company, the EE website is an absolute joke and has been for as long as I can remember.I've been trying to research various EE product to buy, but keep getting"Oopps, that didn't work, please try later"Error xxxx bad requestError...

nickburt by • Investigator
  • 426 Views
  • 16 replies
  • 11 Helpful

Not Reciving OTP on my sim

Hi buddies, I hope you are well, I am using my sim since september 2023, in forign country, I charged it in september 2023, till now I was reciving otp, but now it is stopped, is there any solutions., thanks

EE Smart Hub Plus WiFi settings

Hello. Following on from mine and a good few others posts regarding issues with connectivity regarding the smart hub plus. Please can somebody tell me what the optimal settings are on the hub to get the best performance?I have no idea which channel s...

New unlimited sim account not showing any data

New account unlimited data sim not showing any data in account, sim changed by EE once as help said it was faulty, still not working account page keeps saying there’s an error texted 150 nothing can’t call either 

Coverage in Stacksteads

Update: 03 May 2024 Our engineers have been working with the council to complete the legal negotiations. However, due to circumstances out of our control, we have experienced a further delay and expect all legal steps to be completed by the end of Ma...

Leanne_T by • EE Community Support Team
  • 3771 Views
  • 72 replies
  • 26 Helpful

Apple TV 6 month trial didn’t kick in

I signed up for EE broadband with EE TV a couple of days ago and decided to include the 6 month Apple TV trial that was on offer. I specifically checked the T&Cs on the EE website, as I’d had an Apple TV 6 month trial before via my mobile contract, a...

PF1749 by • Explorer
  • 43 Views
  • 3 replies
  • 0 Helpful
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