The EE Community

Moved over from by to ee, and what a disaster

Moved over from bt to ee, was told pretty much be the same but just better, what a load of garbage, was told I would be getting 3 wifi boosters as part of the package and only got one, phoned them and was told others on the way, still didn’t turn up....

Have to make chargeable call/text or will lose number and any credit available

I have just received a text  reminding me of the above. I thought it was 179 days in which this takes effect or has this changed? I last made a chargeable call on the 26th March  which is 49 days ago so I wondered why I should receive this text so ea...

Very poor network coverage as compared to my previous O2

Literally struggling with EE . Especially unable to connect Botim in EE Network.spoken to guide . Just don’t call back when scheduled for the time. 

Re: EE network

Still **bleep** network either send a new sim card or bill won't be payed don't bother ringing to do checks 

How do I view my bill

Data Add On

HelloI am going to an area without wifi for a week, so I am likely to go past my data allowance.  The options seen to be a recurring monthly add on or 15 hours.  I just want to buy 5gb as one off. Can I do this?Thank youAlan

£5 free credit offer

I received a Text from ee offering me £5 free credit if I accepted, which I did and received a further Text saying that the offer had been added to my account and that I had 7 days to top-up with a minimum of £5 which I did and subsequently received ...

URGENT HELP REQUIRED 2.4 or 5GHZ Cant connect to cctv devices

Hi.. Before I lose the will to live could someone offer me some support asap please...I took delivery of a new router / smart hub this week and started to connect l devices, no probs so far.  When I tried to connect both of my CCTV systems it would w...