Community Activity
Unable to link broadband account and unable to view bill
Switched over from BT to EE 5 days ago. I am having the same problem and unable to link the broadband account to my EE account.I made 3 calls and I was told it would be passed to technical support. I made another call yesterday and was told to visi...
unable to access my account Website/ app
Unable to access my account via app/website. Once i login it says unable to load your information. It has been 4 weeks now. EE technical team unable to help. All they said, raise a ticket and wait for 7 days to get it actioned. This is very frustrat...
Voice calls not working while roaming
Hi,I have a same problem. I use Pay monthly sim from EE, and travelled to India from UK a couple of days ago. Before travelling, I enabled Roaming and set the spend cap and also enabled the roaming on my device. I can use data services, however I can...
Resolved! port forwarding rules not saving
I've recently switched to ee bb from bt and so now have an ee router it will not save the port forwarding rules that I need I've tried restarting it but no luck are there any tricks I could be missing?
basket
can some one help cant clear my basket ,i have cleared all information and cookies aswell
Cyber Security Activation via EE App
Hi, I've just migrated over from BT to EE and purchased a Full Works Fibre 36 plan which includes EE Cyber Security multi. I can see EE Cyber Security on the EE app as part of my plan breakdown but I am unable to activate the feature. When I click o...
National Lottery issue
National Lottery App and OnlineSign in to the app, try to purchase ticket, tells me "You are Offline" Re-sign in, re attempt, again signs me out, says I'm offline check Internet.Tried on Google, done exact same.My signal is absolutely fine!My parenta...
Resolved! Busiest Home 1.6Gb with BT TV Package
Just tried to order Busiest Home Broadband, with BT TV, but was told that the system cannot support ordering the two together - anyone else verify this? You can order Busiest Home as broadband only, or order BT TV and a lower broadband package but wi...