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whenever I go to upgrade my broadband I get an error
hello,ive tried talking to support they just tell me to call sales to hear their deals. ive logged a complaint that no one replies to.I got an email upgrade broadband early for great deals. but whenever I go via the email, or upgrade through myEE etc...
EE full fibre with Smart Hub Plus - fast broadband but SLOW wifi!
Hi, I've just changed my BT FTTC to EE full fibre FTTP with an EE Smart Hub Plus and I'm getting an excellent speed at the hub (900+mbps), however I've a real problem with my portable devices (mobiles laptops etc). For example, I'm getting a speed of...
Just had call and added item to my account.
Hi, just had a call. It came up as EE on my phone. Also knew details of my account. Added a new item to my account. Seemed legitimate but now I am getting concerned incase it was a scam. How can I make sure it was genuine.
Flexi plan
I have a flexiplan for my daughter. It has credit but hasn't updated this month? Do she has no calls - data - text.. Also it won't let me gift data to her either ? Any idea ?
Smart hub ip address setup tech info needed.
Hi. I have a customer, with a smart hub sh20a.we have installed some ip cameras a while ago, stand alone to the DVR.they then wanted to view them online from the phone. So set the equipment to be dhcp enabled and take their ip addresses from the rout...
Resolved! WiFi staying connected but providing no internet on some devices
I've had full fibre installed about a month ago, with a smart hub pro and 2x smart wifi pro access points.Since using the kit I've noticed a problem with my mobile phone, a Google Pixel 8 pro. When moving around the apartment, sometimes it will drop ...
Discovery plus dropping sound after ads
There is no sound when whatever show we're watching comes back after the adverts. Any ideas why? Thanks
Roaming data missing from contract
Why has data roaming dropped of when I haven't changed contracts?
Paying for broadband but no installation and contact on agreed date
Few weeks ago we decided to move from virgin media to EE. We purchased the EE One package which consisted of 2 x iPhone 16 handsets and contracts, Netflix, Now TV and packages such as sports, movies etc. Also part of the package is fibre500 broadba...
