Community Activity

Issues with Website, loggin in - Small business

Hey there, My phone got stolen recently and I've been planning to go to an EE store to get a new sim card. I was hoping to be able to log in to my Business account but every time I login, it keeps taking me back to personal. I attempted to hit small ...

Roaming

I am currently abroad and want to purchase an add on. Unfortunately,  the text messaging isn't working. I received multiple texts from EE stating "text ROAMINGDATA to 150 to purchase additional data". When I do text "ROAMINGDATA" to 150, I get a text...

SF74 by Visitor
  • 12 Views
  • 1 replies
  • 0 Helpful

Resolved! Voicemail alert but no voicemail messages

I have just returned from a trip abroad and since switching my phone back on I keep receiving a notification that I have a new voicemail, however when I call voicemail it says I have no messages. I’ve tried turning off badge notifications then switch...

DawnMc by Visitor
  • 37511 Views
  • 25 replies
  • 14 Helpful

Resolved! I lost my sim card

I lost my phone this weekend and need to order a new SIM card, is it possible to get one with the same number?

Nyakuma by Investigator
  • 19046 Views
  • 18 replies
  • 13 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
  • 1270 Views
  • 4 replies
  • 16 Helpful

Live Chat

Is there no Live Chat anymore?Have tried to access through app and online but no option just the option to call?? 

Dizlowe by Contributor
  • 42 Views
  • 5 replies
  • 0 Helpful

Billing

I have been charged for my Apple Watch, I went into merry hill branch Saturday 5th April and they had to fill out a certain form but it is not showing in my bill they said the £36 will be removed - is there anything on your end showing this? 

Amy8806 by Visitor
  • 15 Views
  • 1 replies
  • 0 Helpful