The EE Community

Extra Charges of £5.99

I noticed my monthly bill has an "Extra charges - Charges for services outside of your plan" on it for £5.99, but no further information. I haven't used any other or extra services outside of the norm and my cap is set to £0. So what am I being charg...

Sony D charges to my EE account not mine

I have received £231 of charges in 1 month to Sony D. EE will not help me and tell me to call the billing company… they cannot do anything about this either. I do not even have a PlayStation. We do not have any text of these charges absolutely nothin...

i need to transfer my phone number to another phone whilst mine is being repaire

Roaming

Hello there,  I have left the UK and forgot to text 150 ROAMING to enable it while abroad.I am now abroad, is there any way to enable it now? I have pay monthly sim. Thanks

Error trying to sign up to 6 months free Apple TV+

I go around in circles on the website and can never find the activate section ofr the offer. On the android App I go..Manage....TV and Sport.........then start activation for the offer and I get this messageWe've had a problem loading this info. Plea...

SMS not being received from multiple retailers

HiI am bout to cancel my EE account after being a member from a number of years can anyone prevent this??I am not receiving SMS messages from multiple retailers including AMAZON UK App and LIDL PLUS App just to name two!!! All have the companies have...

Gigabyte GeForce RTX 4070 12G Graphics Card 24 month bundle with Xbox Game Pass

Back at the end of January i Ordered Gigabyte GeForce RTX 4070 12G Graphics Card 24 month bundle with Xbox Game Pass Ultimate only to find out that i was being charged extra for the game pass so i cancelled it and now i have no game pas and should of...

Am I being scammed?

We have EE Broadband. Got a visit from Virgin Media yesterday trying to sell us their broadband. Guy was doing the street and had a Virgin Media car. Gave him my email address and name (info that can be got anywhere) so he could email me some quotes....

Re: my account

I paid Mt final payment on 13th April but today you took £16 again out of my account can you explain why you haven't cancelled my account