The EE Community

Extremely slow 4g data connection, below 1Mbps most the time

I sighned up for an EE sim as it is advertised as fast speeds, but recently after using allot of internet (i am in hospital) my speeds have seemed to been throttled or put on some sort of data manipulation. I am on an unlimited plan and have been enj...

Left EE but billed full amount

Hi I left EE with my mobile number pac code and my chromebook number stac code completing transfer on Friday 26th. I received 2 final bill amounts for early cancellation of approx £11.00.I've just discovered I've been billed the full amount of almost...

Lost SIM

Hi there I have lost my SIM card I would like to order a new one please my number is ************* [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Roaming abroad add-on for one of my additional phones

I have 3 phones on my account and want to use the Roaming Abroad add-on on one of the other phones that is not my main phone. Is this possible? 

Charged for texting

I have same problem and am  being charged for texts 

EE losing court case lawsuit

Just an update about my lawsuit against EE, I am pleased to update that I have won the case against EE, which I highlighted in my previous reviews. The court has ordered EE to pay me back, plus interest and court cost forthwith with a warning that go...

Roaming

Before I begin Roaming is not a location.  I have never had any help with EE.  I Ami n the states and before I left the UK I spoke to EE and was told that I have to turn my phone off turn it on and select what package I want i.e. 1 day 1 week and so ...

I have upgraded my phone, do i just swap my SIM from old phone, new SIM hasnt co

Help

hi I'm currently on the 3 months free broadband deal. I start paying in may. I've had to change the payment date due to it being different from what I agreed to. Do I still have to pay a fee?