2111662members
412online
1313017posts
Community Activity
Delete my card details
I would like to request the removal of the card details currently saved on my account. I recently received a message stating that my package will be automatically renewed each month using the saved card. However, I would prefer not to have any paymen...
Resolved! Motorola Razr 60 Ultra WiFi Calling issue
Hi all,I'm having WiFi calling issues with Moto Razr 60 ultra where people can hear me on the call but I can't hear them. My brother's phone is able to connect to WiFi calling and he's on EE as well. Also my mum's phone is able to connect and she als...
Returned Kit, no tracking number, not arrived?
I sent a BT hub and WiFi disk back with the returns kit a few weeks ago, as I was sent a new EE hub and smart wifi. I haven’t got the tracking number, keep receiving texts asking me to send the kit back which I have done. Looks like a reoccurring iss...
Ordee sim
I want to order pay as you go sim
Account num
I have taken broadband out with bt but its switched to ee in the process of set up and struggling to get logged into either the bt app or this one properly ee are asking for my account number but the only one I have got is the bt account number what ...
Resolved! I can't claim the Galaxy Tab A9 I was told I could get with my phone.
I purchased an S25U 3 days ago and was told with my order that I can get a Watch 7 or a Tab A9 with my order. After doing a little bit of searching, I found a link to a Samsung website to which I could enter the phone/order details. Doing so tells me...
Resolved! Monthly
I’ve just tried to order the new iPhone, it’s took the £30 out my bank for upfront cost but it looks like it’s not been ordered, does it take the upfront cost then do the checks then let you know as I’ve have no confirmation email or nothing just the...
Can’t link my product
Trying 2 link my products keep saying please try again later
Xbox bundle with free gamepass ulmate
Hello I have. Email about my free game pass ultimate with my Xbox bundle when I log in on the ee site it dont show that I haven’t it when I follow what it says I don’t see anything about Xbox when I log in
EE TV Subscription
Helloi’m just having some advice. I know I’m gonna need to call EE up at some point as each customer is different but I currently have an EETV subscription that I’m not using. I’m looking at cancelling it early and I understand that would be a cancel...
