The EE Community

Flexi plan

I have a flexiplan for my daughter. It has credit  but hasn't updated this month?  Do she has no calls - data - text.. Also it won't let me gift data to her either ? Any idea ? 

Smart hub ip address setup tech info needed.

Hi. I have a customer, with a smart hub sh20a.we have installed some ip cameras a while ago, stand alone to the DVR.they then wanted to view them online from the phone. So set the equipment to be dhcp enabled and take their ip addresses from the rout...

EE full fibre with Smart Hub Plus - fast broadband but SLOW wifi!

Hi, I've just changed my BT FTTC to EE full fibre FTTP with an EE Smart Hub Plus and I'm getting an excellent speed at the hub (900+mbps), however I've a real problem with my portable devices (mobiles laptops etc). For example, I'm getting a speed of...

I have money on Revolut now, can you withdraw it because the internet is slow, p

Discovery plus dropping sound after ads

There is no sound when whatever show we're watching comes back after the adverts. Any ideas why? Thanks 

Roaming data missing from contract

Why has data roaming dropped of when I haven't changed contracts?

Paying for broadband but no installation and contact on agreed date

Few weeks ago we decided to move from virgin media to EE.  We purchased the EE One package which consisted of 2 x iPhone 16 handsets and contracts, Netflix, Now TV and packages such as sports, movies etc.  Also part of the package is fibre500 broadba...

Removing mobile after contract end