The EE Community

Contract issue, EE charges what it likes

Hi, I signed up for a contract on understanding landline cost was included, now it turns out I am being billed an additional cost...not happy!!!

I cant see my simcard and plan on my dashboard

hello, ******** was my number, I registered in my name with EE support, now it got disappeared and my sim no longer works in my phone, I live outside of the uk, is there a way or a solution that brings me same number back?   [mod edit: removed person...

Sim only Mobile Contract Query

I have a sim only mobile contract with EE. I am the account holder. I also have 3 other numbers/sims on the account for my  family. Are the additional sims subject to my 2 year contract or is it just me as the main holder? In other words, are my fami...

Intermittent sound while streaming Discoveryplus

Hi, can anyone help with a sound issue. Sound is fine until after an advert while streaming on Discoveryplus. Sound then goes off. I can switch to other channels and sound is fine. Then switch back to Discoveryplus and sound is fine until after the n...

URGENT: EE Content Control: Whitelist our website domain

Dear EE Team,We are saas based company which provides web based software for Interactive Demo Building more details at:  https://www.storylane.ioWe observe that our various UK based customers, who are on EE network, are not being able to access our o...

EE broadband is not blocking adult sites

Hi, I have recently noticed that EE broadband is not blocking adult websites. I have tried turning the safe search on and off as well as rebooting the router. I had a similar issue with Virgin Media in the past and a router reboot fixed it. I have se...

I'm having the same issue and it's killing me now!  Call 150 for advice??  I can't! There's no signal!  Even when it says I have 4g of 5g, there is nothing!!This is happening anywhere - home, central London, Manchester!  Wifi works fine, I've tested ...

Ex employee

Hello, I require a document which states my start and end dates for a background check, I left EE in February 2022. Could someone please help with how best to get this.   

Scam? I was about to reply YES and it tried to charge me so i didnt.