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WIFI calling issues

When using WIFI calling on my phone using my SKY MAX HUB I have issues during the call.  During the call the person can still hear me but I cannot hear them.  Then the call drops.  Any solutions?

Resolved! Intermittent picture pixelation and sound problems.

Hello, i've recently moved to EE TV after twenty plus years with Sky and i'm having a couple of problems that I hope can be fixed.We have the EE TV Box Pro and a Mini, and both are showing the same problems. Both boxes are in internet mode and are co...

Matthew161 by • Investigator
  • 7391 Views
  • 48 replies
  • 10 Helpful

Port Forwarding or UPnP

I've recently changed from BT hub (which worked fine) to EE hub and now have problems with security cameras.  Specifically with a Panasonic Home Network security system.  I've tried to connect under UPnP which is switched on in the EE hub, though the...

Wifi not working

Anybody got any idea why my smart hub won't connect.  I get the message "can't connect as there is a problem with your billing" I click the link to billing and it just says "you're up-to-date and I don't owe any money"Don't understand 

Ropenta by • Explorer
  • 20 Views
  • 2 replies
  • 0 Helpful

EE is now offering Sky TV

We’ve teamed up with Sky to offer Sky Stream, bringing you fuss-free TV right out of the box.   What is it? Sky Stream is a plug and play box which streams Sky’s epic entertainment line up over WiFi. No satellite dish needed. This gives you access to...

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JordanTA by • EE Knowledge Specialist
  • 6471 Views
  • 11 replies
  • 8 Helpful

Calling Australia from the UK

I shall be visiting Oz in a couple of months and have been talking to companies over there about trips.The calls were cut off as I quickly hit my spend cap which is at the maximum £50.I have found a cheaper call service to use but being an 084....num...

Crazy new roaming charges

Hi,I travel extensively around the world for work, particularly EU and USA. Everything was great with my inclusive add on as the roaming pass but now it seems I need either the EU pass or the Zone 1 and I can’t switch them on and off as needed only e...

Replacement sim

Hi just after bit advice got a replacement sim in post when I got home last night,it was because I deleted my eSIM and after googling realised my old SIM card wouldn’t work again.12hrs later I’ve still not got it working,understand it says could be u...

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