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Waiting for ee to call back about home security

Has any body else had to wait about 4 days to receive a call back reading home security. Keep getting message stating something has gone wrong at our end. Ridiculous that you cannot order this. Already put in a complaint but we take up to 7 days to r...

Issue with Calling Greece While Roaming in the US

I’m currently roaming in the United States and have the international roaming add-on active on my account. When I first arrived, I was able to make calls to Greece without any issues. However, starting the following day, I’ve been unable to connect c...

Elina_K by • Investigator
  • 34 Views
  • 7 replies
  • 0 Helpful

can't view monthly packs

Hi, i simply can't view any packs. when i view packs webpage  either from website or app it shows me error with _Packs ErrorWe're working on fixing this page. In the meantime, find help at ee.co.uk/help

Abir007 by • Investigator
  • 31 Views
  • 4 replies
  • 0 Helpful

Feedback

I want to thank you  David from the Aberdeen call center, for helping me and my partner tonight get things sorted with our contracts!It's been a rough few days since we changed our broadband package. The Openreach engineer said we had to put our new ...

Resolved! EE Multiple Discounts Are Possible

 Here is an example of EE Essential Plus plan where multiple discounts can be applied. On the other hand, EE one comes with 20£ and when I ask sales team to apply one more discount they say in EE only one discount can be applied, if that's the case t...

Screenshot 2025-03-21 at 17.06.52.png
Rky by • Prodigious Contributor
  • 162 Views
  • 6 replies
  • 5 Helpful

Order number

Where do I find the order number. I'm waiting on a phone getting delivered which is ordered over the phone but not sure when it's coming? 

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