Community Activity
Adding order to account
Hi, I recently made an order for an electronic product but I didn’t have an EE account. Now that I have an EE account, I wanted to link the order to my account but I can’t find anything regarding this. It is possible to link the order to my account o...
Google pixel 9a won't charge
Have had the phone almost 2 weeks and it came with a cable. That charged fine, same ends into phone and to charger, lightning I believe.Trying to charge with power bank and it won't play. Tried plugging into wall into USB and still nothing. Is it duf...
EE 5G Wifi Router Range
HiI have recently got a EE 5G Wifi mobile router as i live in a rural area and wired connections are unsuitable. Is there a way to extend the range of the router as it does not reach across my whole house? In the past i have used TP links but the new...
Been told
Well 1st time on here hopefully may get some answers.Like so many not able to look at my bills,Yes been told takes 7 working days to merge ? So my question is have EE lied to me on this matter ?Believe someone from EE would Monitor the community page...
Stuck Between BT and EE – Billing Nightmare!
Hi everyone,Back in early March, I was offered a great deal to switch from BT to EE for Internet, phone, and TV services. It was much cheaper than what I was paying BT, so I decided to take the plunge. My EE services became active on the same day I r...
Extra charge
I was charged more than usual on 03/01/2025, why?
EE Tv box and AV receiver
I currently have my EE tv box connected to my Denon av receiver using the hdmi in port with the receiver output connected to my Samsung tv using an hdmi cable. I also have a fire cube connected to the receiver. I can control the tv and receiver using...
EE BIG SPORT PACKAGE poor reception on Sky Sports Hd
I have the EE Big sports package.my broadband connection is good and I can watch TNT Sports HD without any issues. But Sky sports HD has terrible pixelation and sound break up. I can watch Sky Sports Tv fine through the NOW tv app and the Discovery +...
Equipment return
Hoping someone can help me with this one. Earlier this year I went with EE for TV and Broadband, 3 engineers and 3 separate days off work later the signal was just not there. Ended up having to cancel and EE were great, actually said to the guys on t...