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Community Activity
Extra money taken not authorised
I have had an extra £10 been taken from my card when I did not authorise it, I have an open subscription where I pay £9 every 30 days. But I don’t know why another extra £10 has been taken, I would like it cancelled and the £10 returned to my card p...
Roaming in Australia
Sorry to reply of the back of this thread but we have the same issue, we have pay monthly sim only currently can't text 150. We activated the roaming pass yesterday in Australia but still no calls can be made, logged into the account on the laptop c...
Resolved! Roaming Inclusive Extra Changed Mid-Contract – What Are My Options?
Hi all,I’m really hoping someone can help or offer advice here because I’ve been left in an absolutely awful position by EE.When I renewed my contract, one of the main reasons I stuck with EE was because of the Roam Abroad Pass included as an Inclusi...
Lack of signal and failure to display mobile bill information in the EE mobile a
Hello, I’ve been with EE for a few months on an unlimited calls, data, and texts plan. However, at my home, there’s no signal, so I’m paying monthly fees for nothing. I have neither internet nor a proper signal for calls. Please improve the signal at...
Anyone else trying to make a complaint and then call is cut off?
Anyone else trying to make a complaint and then call is cut off?This has happened twice!Waited 45 mins to speak to customer service to cancel contract. Twice cut off!I have made an Ofcom complaint as I believe that EE are making it difficult to cance...
EE calls that hang up
what is it with the phone number 01438 989231 claiming to be EE and then hanging up as soon as they introduce themselves. ive had 2 today and a few others over the last week
Upgrading contract halfway through old one
I'm Looking at upgrading to the All rounder Plan. I'm halfway through my 24 month contract with EE, But saw on the website that I can upgrade for free. My question is, if I upgrade does my old contract automatically get cancelled and it just switches...
Setting up direct debit
Hi all. I am curious as I am looking to go to sim only on 5th may. Never had direct debit set up before, and I am upgrading to sim only. If I setup the direct debit today (contract ends on 5th May) when will first payment come out...
Migrated to EE Broadband, when will I get my new hub?
Recently migrated from BT FTTC to EE FTTC Service. I’ve had the emails that the migration is complete, using my existing BT hub, and the service is live. When will my new EE hub arrive?
