Community Activity

pixel 9 pro xl call quality rubbish

I have a pixel 9 pro xl on Android 15 with the latest update. Call quality is regularly rubbish even with strong Wi-Fi 6 (2.4/5ghz available). The phone seems to be switching between Wi-Fi calling - 5g mobile? - EE Wi-Fi calling. Our mobile signal ha...

rjhazeld by Investigator
  • 2509 Views
  • 18 replies
  • 4 Helpful

No Subscription Through EE

The 'No Subscription Through EE' has been mentioned a few times in this Community but I am not seeing a resolution. Has anyone managed to get around it.My situation is that I have a contract for an unlimited EE SIM that is in a router. The 'extra' th...

archercj by Established Contributor
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  • 1 replies
  • 0 Helpful

High ping times on EE Full Fibre

Hi all, Just posting this as it might help someone in the same position as I was. Migrated from Sky to EE full fibre and noticed my ping times were higher with EE. Managed to sort it by turning off the Auto DNS servers in the IPV4 configuration tab o...

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
  • 34397 Views
  • 267 replies
  • 87 Helpful

RECOVERY OF CLOSED ACCOUNT AND PHONE NUMBER

I  have a pay as you go number i have used for over 5 years. I travelled out of the UK for a year and when i tried to access my account through the app, it stated that the account is closed. I want the account reopened and my phone number retained. H...

File Sharing

I'm trying to share files across my home network with a combination of windows 10/11 computers. I've followed all the setup instructions I can find to do with windows but I'm sill having no joy. Are there any settings on the EE Smart Firewall I need ...

HuwJo by Explorer
  • 33 Views
  • 3 replies
  • 0 Helpful

Resolved! Changing account name but not banking details

HiI'm wanting to change an account to be in my name but not the banking details that are in the name of a family member as he is elderly and it makes stuff easier if talking to customer service or in store etc. I'm hoping to go to local EE store tomo...

Resolved! Scam calls offering 40% discount

020 8252 59820191 510 140501342 832001had calls from all these numbers today saying they’re from EE and offering a 40% discount promotion, when they asked how much my last bill was, and since they were all Indian voices, I hung up; assuming it was fr...

dzl by Visitor
  • 13332 Views
  • 55 replies
  • 18 Helpful

Hi i also need help with a network problem it says on my xbox no ip adress found and this has happened before its a wifi overload or sm like that and my dad sorted it before but i was wondering how would i fix this issue?

Jay390 by Visitor
  • 8 Views
  • 0 replies
  • 0 Helpful