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Community Activity
Smart hub ip address setup tech info needed.
Hi. I have a customer, with a smart hub sh20a.we have installed some ip cameras a while ago, stand alone to the DVR.they then wanted to view them online from the phone. So set the equipment to be dhcp enabled and take their ip addresses from the rout...
Flexi plan
I have a flexiplan for my daughter. It has credit but hasn't updated this month? Do she has no calls - data - text.. Also it won't let me gift data to her either ? Any idea ?
EE full fibre with Smart Hub Plus - fast broadband but SLOW wifi!
Hi, I've just changed my BT FTTC to EE full fibre FTTP with an EE Smart Hub Plus and I'm getting an excellent speed at the hub (900+mbps), however I've a real problem with my portable devices (mobiles laptops etc). For example, I'm getting a speed of...
Resolved! WiFi staying connected but providing no internet on some devices
I've had full fibre installed about a month ago, with a smart hub pro and 2x smart wifi pro access points.Since using the kit I've noticed a problem with my mobile phone, a Google Pixel 8 pro. When moving around the apartment, sometimes it will drop ...
Discovery plus dropping sound after ads
There is no sound when whatever show we're watching comes back after the adverts. Any ideas why? Thanks
Roaming data missing from contract
Why has data roaming dropped of when I haven't changed contracts?
Paying for broadband but no installation and contact on agreed date
Few weeks ago we decided to move from virgin media to EE. We purchased the EE One package which consisted of 2 x iPhone 16 handsets and contracts, Netflix, Now TV and packages such as sports, movies etc. Also part of the package is fibre500 broadba...
Resolved! Contact number in profile.
The contact number in my EE account profile is still the number that my SIM had before I ported in my number. I cannot edit it because it is no longer able to receive the passcode that I would need to do this. I see that some users have been able to ...
