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Community Activity
Pack says waiting?
Just ordered a sim only 8gb £10. Money taken from account, sim turned up and put in (did switch off and on etc). Says I have no live pack or credit. It does show the pack 8gb £10 but says waiting........how do I get the pack I bought when ordering th...
ITV ADDS???
I'm a recent EE customer and still within the 14day cooling off period, and I'm seriously thinking of taking it!I just cannot get used to having to watch adverts again!My Mrs watches the itv soaps religiously and has done for over 25yrs, and being ho...
Internet channels
I have recently taken EE TV I noticed I cannot seem to access the internet channels from the channel guide however if I switch back to my five year old smart TV guide they are all visible. whilst this is not the end of the world it feels like a techn...
Confusion when viewing "Your Bills"
Why is it when I view "My Bills" every month the "Bill Total" amount NEVER matches the amount I have to pay.The amount I have to pay (the amount in the circle) is always around £7.00 pounds more, but no explanation as to why !!Neither total mention V...
Smart Devices Won't Stay on Wifi Connection
I have noticed, over the last few days, that a number of my smart devices have dropped their WiFi connection. On re-connecting them they stay connected to WiFi for a few minutes but drop off again.I have EE Smart Hub on f/w version r2.68.18-R-1303195...
EE App
I’ve been unable to link my phone to the EE app for over 6 months, every time I call EE I get fobbed off and they say they’ll call back and they don’t, becoming increasingly vexed with this, is anyone else having this issue? they tell me it’s an on g...
EE store delivery
i chose a delivery to store and requested DPD to deliver it on specific date as currently I’m out of country. However DPD delivered it next day despite the request. How long does EE store hold the package for collection? I’ll be able to collect the p...
Resolved! EE SIM Issue in Pakistan – Unable to Make Calls/SMS, Balance Deducted as Adjustm
Hello everyone,I’ve been using my EE SIM in Pakistan for almost 2 years now, and it has been working fine until recently. A few days ago, I received a text from EE stating that I need to make a chargeable call or send an SMS to keep my SIM active. Ho...
I'm tavelling abroad for a few months and i received "make a charge-able action"
Hi, I have been travelling for the past 9 months, but I received a message stating this"Hi, just a reminder that you need to make a chargeable call/text or use data otherwise you may lose your number and any available credit. To check your balance te...
Resolved! Why does the EE website never work?
Doesn't matter if I am on my phone or computer, this website never works. I just get errors saying I can't log in or the same page loads over and over again, no matter what link I click. At this point I just want to upgrade my plan and instead I migh...
