The EE Community

Moving from BT to EE

HiLast night I renewed my broadband contract with BT and agreed to switch to EE in the process. I've not had any email confirmation and it's supposed to 'go live' tomorrow.This afternoon I used BT's online chat to ask and they said I won't get any em...

EE Smart Hub Plus (SH30A) and EE WiFi Plus extender(SW30A)

I have just moved to EE broadband(FTTC) and have received my EE Smart Hub Plus (model SH30A).I would like to try using an EE WiFi Plus extender - (model SW30A), but I cannot find if the SH30A Hub is compatible with the SW30A extender.I have seen refe...

How do I access parental controls? I can't see it anywhere on the app or router.

Payment "This content is blocked"

I can't top-up my simcard because of this error in the process

Receiving billing notification via email

How do I set up billing notifications via email. My mobile phone reception is very unreliable so text messaging often doesn’t work.

E sim

Just transferred to a new phone selected e sim option and now my old sim card has stopped working and e sim not working how can i fix this

TNT problem EE sort yourselves out!

I'm not the only person experiencing difficulties with TNT when purchased as part of Tv bundle. Ordered 50" TV with 24 months TNT subscription. Not able to activate TNT despite 3 weeks of calls to 150! It is now in my " activate now" but when I try t...

Re: Is it just me or is ee phone signal poor

I've noticed a huge degredation in network coverage in the past few months.  The network civerahe checker indicates I should get excellent coverage at home, but I currently get 1 bar, and sometimes that drops out!  I travel around the country a lot a...