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Community Activity
Flexi Plan contract
Hello. I am on a flexiplan for my Samsung S25 and contract payment is on Direct Debit but how do I pay the device payment? I've looked on the EE app but can't see how to make the payment!Hope someone can help as don't want a mark on my credit score...
pixel 9 pro xl call quality rubbish
I have a pixel 9 pro xl on Android 15 with the latest update. Call quality is regularly rubbish even with strong Wi-Fi 6 (2.4/5ghz available). The phone seems to be switching between Wi-Fi calling - 5g mobile? - EE Wi-Fi calling. Our mobile signal ha...
WIFI calling issues
When using WIFI calling on my phone using my SKY MAX HUB I have issues during the call. During the call the person can still hear me but I cannot hear them. Then the call drops. Any solutions?
Port Forwarding or UPnP
I've recently changed from BT hub (which worked fine) to EE hub and now have problems with security cameras. Specifically with a Panasonic Home Network security system. I've tried to connect under UPnP which is switched on in the EE hub, though the...
Ee.eg box
Hi ee so I had a 4g broadband contract witch ended about a year ago I was still using and being charged for the box. I decided I didn't want it any more. So I have tried to cancel it but there is nothing on my account to cancel and.the end of it I ...
File Sharing
I'm trying to share files across my home network with a combination of windows 10/11 computers. I've followed all the setup instructions I can find to do with windows but I'm sill having no joy. Are there any settings on the EE Smart Firewall I need ...
Replacement sim
Hi just after bit advice got a replacement sim in post when I got home last night,it was because I deleted my eSIM and after googling realised my old SIM card wouldn’t work again.12hrs later I’ve still not got it working,understand it says could be u...
Resolved! Intermittent picture pixelation and sound problems.
Hello, i've recently moved to EE TV after twenty plus years with Sky and i'm having a couple of problems that I hope can be fixed.We have the EE TV Box Pro and a Mini, and both are showing the same problems. Both boxes are in internet mode and are co...
Wifi not working
Anybody got any idea why my smart hub won't connect. I get the message "can't connect as there is a problem with your billing" I click the link to billing and it just says "you're up-to-date and I don't owe any money"Don't understand
