Community Activity

EE losing court case lawsuit

Just an update about my lawsuit against EE, I am pleased to update that I have won the case against EE, which I highlighted in my previous reviews. The court has ordered EE to pay me back, plus interest and court cost forthwith with a warning that go...

fbathich by Visitor
  • 1815 Views
  • 12 replies
  • 11 Helpful

Wifi controls not available in EE App.

I recently renewed my BT broadband deal and switched to EE. Unfortunately whilst I was perfectly able to utilise Parental Controls in the BT App the EE App just doesn't work, when I select Wifi Controls it simply gives me a message 'We can't load thi...

mjn73 by Visitor
  • 5245 Views
  • 52 replies
  • 24 Helpful

Left EE but billed full amount

Hi I left EE with my mobile number pac code and my chromebook number stac code completing transfer on Friday 26th. I received 2 final bill amounts for early cancellation of approx £11.00.I've just discovered I've been billed the full amount of almost...

SR63 by Contributor
  • 38 Views
  • 2 replies
  • 1 Helpful

Equipment return

Hoping someone can help me with this one. Earlier this year I went with EE for TV and Broadband, 3 engineers and 3 separate days off work later the signal was just not there. Ended up having to cancel and EE were great, actually said to the guys on t...

Tina215 by Investigator
  • 38 Views
  • 2 replies
  • 0 Helpful

Extremely slow 4g data connection, below 1Mbps most the time

I sighned up for an EE sim as it is advertised as fast speeds, but recently after using allot of internet (i am in hospital) my speeds have seemed to been throttled or put on some sort of data manipulation. I am on an unlimited plan and have been enj...

samski by Investigator
  • 101 Views
  • 11 replies
  • 5 Helpful

Lost SIM

Hi there I have lost my SIM card I would like to order a new one please my number is ************* [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Roaming

Before I begin Roaming is not a location.  I have never had any help with EE.  I Ami n the states and before I left the UK I spoke to EE and was told that I have to turn my phone off turn it on and select what package I want i.e. 1 day 1 week and so ...