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Community Activity
whenever I go to upgrade my broadband I get an error
hello,ive tried talking to support they just tell me to call sales to hear their deals. ive logged a complaint that no one replies to.I got an email upgrade broadband early for great deals. but whenever I go via the email, or upgrade through myEE etc...
EE full fibre with Smart Hub Plus - fast broadband but SLOW wifi!
Hi, I've just changed my BT FTTC to EE full fibre FTTP with an EE Smart Hub Plus and I'm getting an excellent speed at the hub (900+mbps), however I've a real problem with my portable devices (mobiles laptops etc). For example, I'm getting a speed of...
IPlayer
Hello, since having changed from Sky to ee we now have noticed that BBC IPlayer keeps losing its Broadand connection and stops working. Anyone?
Trying to find how to purchase esim for watch
I want to add an apple watch to our subscription but seem to be going round in circles. What shoudl i buy and how. Please help.
Re-activate ee perks
Looking to re-activate my ee perks account as it says I didn’t validate it in time so has been deactivated. Any idea on how to do this?
Free Samsung Glaxay Bud with S25
Is anyone still waiting for the link to claim their Samsung ear buds? I ordered my S25 in Janiary, received a text on 4th February to say I was eligible and will receive a link to claim in 45 days but still not received this. I spoke to someone via c...
Just had call and added item to my account.
Hi, just had a call. It came up as EE on my phone. Also knew details of my account. Added a new item to my account. Seemed legitimate but now I am getting concerned incase it was a scam. How can I make sure it was genuine.
Flexi plan
I have a flexiplan for my daughter. It has credit but hasn't updated this month? Do she has no calls - data - text.. Also it won't let me gift data to her either ? Any idea ?
Smart hub ip address setup tech info needed.
Hi. I have a customer, with a smart hub sh20a.we have installed some ip cameras a while ago, stand alone to the DVR.they then wanted to view them online from the phone. So set the equipment to be dhcp enabled and take their ip addresses from the rout...
Resolved! WiFi staying connected but providing no internet on some devices
I've had full fibre installed about a month ago, with a smart hub pro and 2x smart wifi pro access points.Since using the kit I've noticed a problem with my mobile phone, a Google Pixel 8 pro. When moving around the apartment, sometimes it will drop ...
