The EE Community

TV BOX PRO

Hi, does anyone else have problems with the terestrial HD channels when receiving off air with this box?Have had an engineer try another box but no change. When checking TV Signal Quality: Signal Strength is 100% but Signal Quality is 0%. Talked on p...

Cancelled subscription yet was charged

as you can see from the top message that I cancelled the pack, yet I was automatically charged the next day. please look into the matter.

EE Perk code not working

Hello,I've generated a new EE Perk code and trying to use it whilst upgrading my current plan. I get the following error "Code entered is not applicable with this data plan. Please beware that certain codes aren't applicable if discounts are already ...

Plusnet to EE

My elderly parents are being moved from Plusnet to EE as of the 31st March, this is not their choice and have been told by Plusnet they have to move due them wanting to keep a landline (trust me a smart phone is not an option). We have been told by P...

Been two days since paying late bill but still no internet?

Having the same issue. Not had any text to say porting has begun. My old number is still attached to my old phone.

Home phone.

I seem to have a messaging service does anyone know what number I call to retrieve my messages

Replacement of a faulty sim

Hi. I went into my local EE store with a problem on my sons handset and it was established that his sim card was the same that he’s had for over 10 yrs, so needed a new one. I’m the account holder and despite having a photograph of both D/L and Passp...