Community Activity
Unable to set up wifi enhancer
HelloI've recently joined EE broadband and I've opted in for the wifi enhancer for game and work mode. I've got wifi 7. When I log into the app it gives me the option to set up the wifi enhancer, but when it gets to where i run the ping optimiser, it...
Resolved! Issue logging into NOW TV after transferring to EE
Hello,can anyone advise how we log in to our NOWTV, as we swapped from BT to EE and now are unable to login with the given details appears, there are two accounts under the same email address linked.the given username does not work, resetting passwor...
Conditional call forwarding
Hiwe have been using conditional call forwarding for a few years and have had no problem.in the last 6 months we have been having issues with this working.we have the iPhone 13pro on monthly business payment, if this phone is not answered it would be...
No signal with physical sim card inserted
I have an old Iphone I have been using with an Esim absolutely fine, then this week the signal just went to nothing, I tried reseting the phone everything. I then inserted the phisical sim card I had sent out a month or so ago thinking maybe that dec...
EE changed the wrong plan
So I got a new plan and tablet upgrade but they charged the wrong plan now my partner only has data on her phone no calls or texts. She has appointments with a few different doctors tomorrow but our 13 year old spinal surgery going ahead in two weeks...
Resolved! 1.6 Gbps for existing customers.
Hi everyone, I wanted to ask whether anyone had any difficulties upgrading their broadband to 1.6Gbps after moving to EE?The address search confirms that my house is eligible for an upgrade to this speed.Here's where the problem is: I have tried upgr...
Problem WiFi no work
Buona sera, non capisco perché il mio Wi-Fi non funziona anzi buongiorno qualcuno mi può aiutare dato che ho pagato la bolletta grazie
Being charged twice
So I've recently paid my latest bill for £58 amd its been over a week since I paid it and now I get a notification from my bank saying a direct debit is due even tho I've paid last week I'm abut confused
Dual sim keeps changing.
Hi,I have a dual sim in my s23 fe and my default sim keeps changing to my work sim for no reason at all. I've tried re booting and software updates but no luck. Is anyone else having this issue?Can anyone advise why it's doing it please?Many thanks.
Pixelated picture when connected to WiFi repeater
The signal between my EE tv mini and my main router is weak so I installed a WiFi repeater. The signal strength and connection between the mini box and the repeater is strong and when all my other devices are connected to the repeater (phone, tablet ...