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netgear smart switch blocking itv

tc104
Explorer

I have an 8 port metgear switch between my ew router and my home patch panel  if  connect via the switch with imp snooping enabled itv does not work if I connect the router direct to the socket all is well there is one smart other switch on the network (with same setup as the first any clue why uptc would be vblocked I get this error in my mini tv box :

IMG_1041.jpg

1 REPLY 1
Midnight_Voice
EE Community Star
EE Community Star

@tc104 

How are you trying to watch itv when this happens?

If the ‘broadcast’ channels via IP, you are likely to get the IPC6023 error with that.

Having IGMP snooping set On on the switches is the minimum you need to do, but it may not be enough.

Can you arrange for a direct path from router to Box that doesn’t go through either switch, possibly via WiFi?

Sorry, but I don’t know what uptc or vblocking are 😢

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*