cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

netflix no longer supported on my current box

awelshman
Contributor
Contributor

hi all i had a text and wanted to know if it was real , it says 

 

 Hi from EE, from 28 Oct 2026, Netflix will no longer be supported on your current TV box.To continue watching Netflix through your TV box, simply reply NETFLIX to this message for a free replacement box.you can still watch Netflix on supported devices like Smart TVs, mobiles, laptops and games consoles.You can manage your TV subscription at https://ee.co.uk/plans-subscriptions/tv
 
thanks 
i couldnt find a string  on this 
1 SOLUTION

Accepted Solutions
DarrenDev
EE Product Expert

The message is valid, however it was sent to you in error.  I can see you already have a TV Box Pro, however it's your older 4k recordable box that will no longer be supported.  You can ignore the message.

View solution in original post

5 REPLIES 5
DarrenDev
EE Product Expert

The message is valid, however it was sent to you in error.  I can see you already have a TV Box Pro, however it's your older 4k recordable box that will no longer be supported.  You can ignore the message.

thanks made everything clear 

 

@DarrenDev 
Is the older 4K box that you refer to the T4000?
I thought that box dropped Netflix in March 2026.

DarrenDev
EE Product Expert

Yes, the T4000.  It was discovery and HBO Max that stopped being supported earlier in the year.

Thanks for the reply.  Just discovered the root cause of my confusion and went to delete my question, But you have already speedily answered!