broadband issues

[38833]

you view box constantly freezing . no sound on screen and picture dissapears sometimes when i fast forward

[Chris_S]

Hi @38833 I can imagine it's very frustrating for you when that happens.

We have a dedicated page to issues such as what you're experiencing, I'd recommend taking a look as the page has advice and troubleshooting options, just click this link here to access it: Broadband issues

Chris S

[Profile closed]

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@38833 wrote:

you view box constantly freezing . no sound on screen and picture dissapears sometimes when i fast forward

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Which YouView box do you have?