TV BOX PRO

WM04
Contributor
Contributor

I've just connected my new ee tv box pro. The aerial out cable I used for my old bt box doesn't fit the aerial out socket on my ee box so I have to always switch on my ee box to watch normal tv. Has anyone found an aerial cable that fits the ee tv box pro?

12 REPLIES 12
Chris_B
EE Community Star
EE Community Star

@WM04   The socket on the pro box is a standard TV aerial coax plug.  

You might want one of these 

IMG_0133.jpeg

And this is a 

F Socket to Coax Plug F Type to Coax Adapter

But without seeing what you’ve already got this is a guess. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thanks for your reply. I do have 2 aerial out cables (both could connect to my old bt box) but neither fit into the new ee tv box pro.

20240525_222228.jpg

 This is the cable I used for my bt box (one end into my tv, other end into bt box) However, it doesn't fit into my new ee box

Profile closed
Not applicable

@WM04 

The Pro Box does have recessed aerial ports so they don’t stick out as much as they do on other devices where your cable would fit OK.

You will need to buy an adapter or another aerial cable with less ‘sheath’ over the female end.

Protruding portsProtruding portsPro Box flush portsPro Box flush ports

 

@WM04  Here’s a better picture of the port on the pro box and the image below is the coax plug that goes in it.  This a coax male plug and this is  the plug on the right of your image is. 

IMG_0134.jpeg

IMG_0135.jpeg

 the connector of the left of your image is a coax female.  

You can purchase a new plug male/female  and just cut off the connector you have and fit the new plug on the cable.   It’s really easy to do.   Have a look at THIS 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Profile closed
Not applicable

@Chris_B wrote:

Here’s a better picture of the port on the pro box…


🤣

Thanks for your help. I actually contacted ee yesterday and the helpful guy is going to send me an aerial out cable. Hopefully this should solve my problem but if not, I'll buy a connector as you suggest.

As I understand it, a coax male plug goes into the aerial in socket on the pro box so I need a coax female plug for the aerial out socket on the pro box. Do you have a link for a coax female plug that I could purchase anywhere?

DarrenDev
Ace Contributor
Ace Contributor

As you've said yourself, you're being sent a lead by EE.  No need to buy anything.

Your existing cable has fitted connectors on, so it's not suitable for replacing just the plug - you'd want to buy a new coaxial cable.  Any good DIY or electronics store would sell them for less than £5, usually with a male connector on each end and then a coupler with it - this converts one male into a female, allowing all the normal combinations of cable you'd need.