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Live Channels Not Working (Apple TV 4K)

Matomo
Investigator
Investigator

‎21-08-2026 02:28 PM

Hi All. I have just received an EE provided Apple TV 4K box, but my TV channels aren’t working. I only see the Discovery and TNT Sports ones. It did ask me if I wanted to use my EE subscription and it did correctly suggest North West as the region. 

Any ideas? 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎21-08-2026 02:31 PM

@Matomo  When is your go live date for EE TV ?  as that’s when it’ll work. 

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.
0 Helpful
Matomo
Investigator
Investigator
In response to Chris_B

‎21-08-2026 02:32 PM

Hi Chris, it was a few days ago. 

0 Helpful