Broadband & Landline
Post here to ask/answer questions around home broadband and landline
3592 PostsHome Services
Give and find advice for broadband, home phone, EE TV and all other things related to your family and smart home.
Activity in Home Services
Looking for a solution to poor WiFi connectivity upstairs
I recently had EE Full Fibre installed on Friday but I am struggling to get a good WiFi signal upstairs (this has been happening for a long time, even on my old broadband) - I'm currently in the process of trying to get an Ethernet cable run from do...
4GEE Router
Maybe somebody might know the answer, i have the 4GEE Router.I am not too far away from the mast but my BB goes up & down never that good.When i unplug it for say 5 mins then restart it it usually improves it a bit,so just wondering if these routers ...
Smart Wifi Plus
Why does my Smart Wifi Plus device show a permanent red light even when the transmission speed is 50+Mbps download and upload and the EE TV box is still showing as good connection? BTW I have already gone through the factory reset a couple of times w...
Using Draytek Vigor 130 and Unifi Setup
I am looking at moving from Sky to EE for my broadband.I currently have my own network setup using Unifi which gives me great wifi coverage throughout my property.To get this working with Sky I had to replace the Sky router with a Drayteck Vigor 130 ...
Returning BT/EE equipment
I have sent back to Bt / EE , but they keep asking for it back , I have called them twice ( takes over 40 minutes to one hour) . I have a picture of thier posting and our certificate of posting sent in our main post office. If I get get sent a bill f...
Let down by EE
EE let us down by not explaining that unlimited calls and data do not mean unlimited only 50 gb. And not able to gift data anymore either when in France.
Resolved! BT broadband full WiFi transfer to EE 1.6gbps
BT broadband to EE 1.6gbpsWhat a pain it has been to switch over to EE to get new router and faster speeds. Initially I was told they can order the 1.6gbps broadband from EE as I had by complete WiFi and i agreed only then after the phone call ended ...
Mini box
Just rung EE for a second mini box. Were today we couldn't have 2 mini boxes. Totally confused, are you allowed 2 mini boxes with the TV box pro. Many thanks
Upgrade EE 900Mbps to EE 1.6Gbps
Hi I’m currently on the EE 900Mbps Package, with 12 months of my contract left.I’d spoke to EE Broadband Customer Service earlier, about upgrading to the EE 1.6Gbps Package. It’s available at my home.I was told that I was an EE Legacy Broadband Custo...
