TV

Get help or share and discuss ideas, tips and solutions for all things TV

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by EE Knowledge Specialist
  • 2009 Views
  • 8 replies
  • 7 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by EE Knowledge Specialist
  • 8990 Views
  • 24 replies
  • 8 Helpful

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

JordanTA by EE Knowledge Specialist
  • 714 Views
  • 2 replies
  • 5 Helpful

Unable to dismiss privacy policy popup

If you have encountered this issue, where a privacy policy pop-up has appeared, and you are unable to dismiss it, use the following steps to resolve: Press the helper guide buttonPress backYou should now be able to press Ok and dismiss the pop-up  

JordanTA_0-1765814378476.png
JordanTA by EE Knowledge Specialist
  • 557 Views
  • 2 replies
  • 6 Helpful

How do you stop live TV after you either rewound or paused live TV?

How do you stop live TV after you either rewound or paused live TV?I would have expected that you would press stop button and it would take you back to the live program but unfortunately BT/EE did not include this functionality on their remotes.  I h...

Resolved! Joining EE: TNT sports question

If I get the full works package, can you watch TNT sports channels through your TV as you do with virgin? Do you need NOW TV for sky sports or can you watch them through your TV without a NOW subscription? Do I need a discovery+ subscription to watch...

OksanaB by Explorer
  • 650 Views
  • 2 replies
  • 1 Helpful

No apps

When I go to my home screen on EETV I have no apps showing with a message visit bt.com/terrors and searchYVM900 I cannot find anything on this link anyone got any advice thanks

Dean2230 by Contributor
  • 974 Views
  • 1 replies
  • 1 Helpful

Resolved! Now tv on Apple 4k tv

My now tv membership should have been transferred from Talktalk to EE but it wasn’t so NOW keeps asking what subscription I want. It’s inclusive on the EE package but I can’t cancel it on Talktalk as the account is now frozen. Customer service sugges...

Tonyp428 by Explorer
  • 745 Views
  • 3 replies
  • 0 Helpful

Resolved! Apple TV trial not working

HiLike many others I'm really struggling to activate the 6 month free Apple TV subscription.  I have the add on live on my account, however the link  I was sent via 150 does not work, just goes straight to apple tv home page with the offer of a free ...

Badger1025 by Investigator
  • 11641 Views
  • 67 replies
  • 14 Helpful

Resolved! Just joined for EE TV on Apple TV 4K

I've just joined EE from Sky and G.network. I've long had an Apple TV 4K and love the idea of being able to do everything on that one device. A few questions:- until our new EE fibre is installed and we've received the EE branded Apple TV 4K can I ac...

Resolved! Paramount+ included?

Is paramount+ included with eetv? I have the full works package, including cinema, and the 6 months free Apple TV?

RichWallace by Established Contributor
  • 1294 Views
  • 3 replies
  • 6 Helpful

Rewind makes it go forwards

When I'm watching a program I have recorded i will fast forward and if I go to far and try to rewind and it carries on going forwards.  Is there a fix for this problem?

luntyboy by Investigator
  • 974 Views
  • 7 replies
  • 5 Helpful

Resolved! EE Cable TV

Quick question, what do you think of EE’s 1£ a month cable TV plan? Is it worth it and good? As I’m aware it goes to 20£ after 6 months. What kind of shows do you get on sky sports? Can I watch the hockey games or NHL?

EE mininbox TV Error YVM102

We have recently moved over too EE as a package provider. The Pro box downstairs (WiFi) works fine no issues, however the mini tv box upstairs (WiFi) directly above is disconnecting continuously causing us to hard reset everytime. We have never had t...

Moly500 by Visitor
  • 555 Views
  • 2 replies
  • 3 Helpful