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TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

DarrenDev by EE Product Expert
  • 8099 Views
  • 25 replies
  • 8 Helpful

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by EE Knowledge Specialist
  • 9170 Views
  • 22 replies
  • 9 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by EE Knowledge Specialist
  • 25880 Views
  • 83 replies
  • 26 Helpful

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

JordanTA by EE Knowledge Specialist
  • 1841 Views
  • 2 replies
  • 5 Helpful

Resolved! Mini box apps

I've received my Pro and Mini boxes ahead of my switch to EE next week ( hopefully, but that's a different story).I positioned my boxes and connected them up ( no ariel to the Pro yet), connected my existing WiFi and successfully updated the firmware...

BabyManatee by Established Contributor
  • 2167 Views
  • 11 replies
  • 7 Helpful

How to watch certain programmes remotely

I was away at the weekend, and I wanted to watch my recorded F1 GP.  I went on to the EETV app, selected My TV and then recordings, selected the GP and got a message that said something like ' go to your TV, switch on your EETV box and watch it'.  Re...

imacken by Established Contributor
  • 1252 Views
  • 6 replies
  • 0 Helpful

Changing from sky to now tv

Hi. I have just agreed to a contract for now tv and am moving from Sky. Do I still use my sky box and sky mini box or do I have to get a new one? 

Resolved! Any breakdown of prices/deals of eetv

Moved across from bt fibre to one of the higher ee fibre packages a few months back, looking to switch from my sky tv packages as its nearing the £80-90 mark for the sports and entertainment.Tried looking at the eetv site which seems to be permanentl...

Access to HD channels

I havevery recently moved from Virgin to EE, and have the Now entertainment pack but cannot access HD channels. Got to say the quality of the picture is most disappointing compared to Virgin. Listed as an extra for £6 a month on the app, is a n upgra...

Fiodav87 by Investigator
  • 1610 Views
  • 5 replies
  • 1 Helpful

EE TV

Hello, I have EE TV now since switching from BT. I got a TV box, but I don't have access to all the channels except some Freeview ones and TNT Sports. Is there a reason, or must I subscribe to even more channels? Some of the channels I am not getting...

Resolved! TV BOX PRO

Okay, I'm new to this EE TV BOX, just been shunted over from BT as my contract is coming to an end. I didn't have any BT  TV apps, just the normal  Channels.The box comes with little useful information, like how to access any recordings you have made...

ajw1100 by Investigator
  • 977 Views
  • 3 replies
  • 3 Helpful

The evolution of the BT TV box

Recently reading articles on various forums that Freely replacing freeview/Youview I wonder if this will come to the EE tv box the current offering delivered by aerial and even internet is rather limited  compared to the competition and considering B...

mrm1962 by Investigator
  • 2165 Views
  • 8 replies
  • 7 Helpful

TNT sports -EE Tv

Speculation in the media BT are selling the shares in TNT sports, I would have thought BT would retain these share to boost TV offering with HBO max launching next year will this end exclusive deals EE customers ..is the end near 

Smith861 by Contributor
  • 893 Views
  • 2 replies
  • 1 Helpful

Resolved! Unable to record anything on Channel 5

Trying to record any C5 programme from the guide screen results in a message "Unable to recored this programme please try later"  Yes I have tried resetting the box  and no difference. been like it for a few days

Willow501 by Investigator
  • 1225 Views
  • 3 replies
  • 3 Helpful