TV - Page 100 - The EE Community

TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing? HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

Billing

I was billed £1254

Watching Now TV on an Android table or phone

I can't access my Now Sports and Film memberships through my Android tablet or phone. I can access them through my EETV box. I have spoken to an advisor who could not resolve the issue though has to the technical department.

EE TV options, switching from sky stream.

Hello all, looking for some advice. I have quite a few questions. I have served 31 days notice to cancel sky. Prices going up to much and the admit on the call was clueless to help with my requests to downgrade to reduce costs. I see some benefits ov...

Remote issues

I have just switched to EETV. Having set up the TV Pro box, the remote does not stay connected to my Hisense TV. I have followed the instructions online to reset and re-pair the remote numerous times but it only seems to control the volume for a fe...

Resolved! Can't watch sky sports on ipad

I have an EE broadband and TV subscription which includes sky sports however I can't seem to watch it on the app? I've tried searching for some answers but can't find anything.I read you many not be able to watch it on the app but instead using Now T...

Subscription

Keeps coming up with btp 15005 and tryed to get to talk to someone on the live chat but can't find the live chat

EETV Box showing error code BTP-15001

I got EETV in the middle of February 2024 and up until Saturday 30th March it had been working OK, however on Saturday evening I was unable to watch any live TV or recordings, and the above error came up. I spent an hour and a half messaging the Tec...

Resolved! Existing Discovery+ log-in via phone deal NOT working despite new tv package

Hello all - would love some advice re Discovery+ app issues.I previously accessed the app (with TNT Sport) via my EE phone package (free big screen add-on) - but now have a new phone deal with EE, which no longer includes the Discovery+ app add-onI h...

Resolved! I have Apple TV+ as an inclusive extra how do i connect to Apple TV+ on my TV ?

Resolved! Cannot Select from Channel Guide

I have new TV Box Pro, and all of the Apps are working fine - all over Broadband with no aerial connection.I can see all of the channels on the Guide, and the list of programmes, but if a select a programme, I receive a black screen and then a IPC60...

TV

Forum Posts