Why is EE tv so rubbish

[SMR66]

Unfortunately I still have the majority of my contract term to go, If I’d know how bad their service was I wouldn’t have signed up to it. Constant failed recording or missed episodes, mark a series to record and it records every episode ever screened and not the required series. 
The tie up with hbo is a shambles, trying to find missed tnt recordings is a minefield. If you’re considering getting re tv don’t, just don’t it’s not worth the frustrations. 

[DarrenDev · Accepted solution]

If you're able to give any examples of programmes that record too many episodes, I can ask our supplier why it's happening.

Your recordings are failing with an error I haven't seen before. I've messaged a colleague to ask if he's heard of it before, however he's off sick at the moment - I'll need to wait for his reply.