14-06-2024 04:48 PM
I recently subscribed to EE TV and went for the EE TV Pro set top box. I also have an Apple 4k TV box that was providing before EE TV became available. Does anyone know if I can still use the Apple 4k box and download the EE TV app to it as well as using the EE TV Pro box?
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14-06-2024 05:09 PM
I can confirm that Hybrid Connect is included on your order, so will be delivered soon - it may not arrive at the same time as your TV Box (although they have the same estimated delivery date).
Your EE TV service has actually been activated already, so you're welcome to install the EE TV app on your Apple TV right away. I can see you've already activated your Now TV account - you can also activate discovery+ using the link in the email you should have been sent earlier today.
14-06-2024 04:54 PM
Yes, you can - as long as the Apple TV is running tvOS 15 or later. It won't offer the full EE TV experience though - you'll only be offered a limited selection of channels.
14-06-2024 05:00 PM
@DarrenDev Many thanks for your reply. Really looking forward to getting everything set up early next week once all my equipment has been delivered.
Just a quick additional question please. I currently have just EE broadband with no Smart Hybrid connect. On my order summary this is now showing as a broadband extra - I assume that the Smart Hybrid equipment will be delivered along with my TV box (I already have the Smart Hub)?
Many thanks
14-06-2024 05:09 PM
I can confirm that Hybrid Connect is included on your order, so will be delivered soon - it may not arrive at the same time as your TV Box (although they have the same estimated delivery date).
Your EE TV service has actually been activated already, so you're welcome to install the EE TV app on your Apple TV right away. I can see you've already activated your Now TV account - you can also activate discovery+ using the link in the email you should have been sent earlier today.