cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unlink EE with Netflix and Now

RoyCtina
Visitor

I signed up for EE broadband with TV package add on, however I decided I did not want the TV add on and cancelled within the cooling off period. The update went through but the TV apps have remained linked. How can I unlink them?

1 SOLUTION

Accepted Solutions
DarrenDev
EE Product Expert

The cancellation order is still pending processing, however I've disconnected your Now TV and Netflix manually.

View solution in original post

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@RoyCtina  You need to speak with customer support about this. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
DarrenDev
EE Product Expert

The cancellation order is still pending processing, however I've disconnected your Now TV and Netflix manually.

Chris_B
EE Community Star
EE Community Star

Early start @DarrenDev    ?   Merry Christmas 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.