10-07-2024 04:44 PM
Hi all, I had ee installed today with basic TV and internet but I can't get my TV box to do anything it keeps saying there is a problem with my broadband even though it's all set up. Did anyone else have this?
10-07-2024 05:38 PM
What was your agreed TV activation date? The service won't work until then. Also, are you using the EE router provided?
10-07-2024 05:49 PM
I have had a message to say that my services are active, yes I am using their router
12-07-2024 07:38 AM
Sorry for the delay, I'm just back from holiday. It looks like your TV account was updated yesterday morning - is it working OK for you now?
