2079004members
423online
1288523posts
Community Activity
New EE Internet Dropping Out multiple times a day.
Hi, multiple times throughout the day we lose internet. The hub will be blinking orange and after using the online service checker, which then restarts the router it sometimes starts working again. As me and my wife work from home, have 3 children ...
Broadband charges
I signed up to renew my broadband contract along with my mobile contract, I was told that my broadband would be £36.99. I have ended up with a monthly payment of just over £50 per month. This price is stated in my contract, but was not the agreed pr...
Resolved! Return kit bag
Hi I have not received our bag to return our old device. Please can you arrange one to be sent out please . Shaneen
DSL Reset.
My home internet disconnects almost daily at varying time (only started happening approximately 1 week ago, 15/04/2025), I have checked the logs on the router and it states the DSL connection was lost and anywhere from 1 to 5 minutes later it reconne...
Unusual traffic message when using Google.
Hi, apologies if this has been asked before. I can’t use Google while connected to WiFi. It blocks the search and then gives message that unusual traffic that goes against Google terms and conditions?? It’s been nearly a week now! How do I stop it h...
Extra charges
My mistake i call to my hone country and extra charges are included in my bill how can i reduce these charges
CPI increase and early upgrade
I re joined EE 12 months ago after deciding to move away from VM for BB and TV, as well as o2 for my mobile. I managed to get a relatively decent FTTC deal with an Apple TV and then upgraded to FTTP a few months later once it was available in my stre...
Instantly disconnecting from foreign landline number
I've been trying to call a phone number in Poland from my EE mobile ( samsung 24 plus ) but it instantly disconnects each time. My girlfriend, also on EE ( Huawei p20 lite ), has the same issue but when she calls from her work mobile, with Vodafone, ...
My EE account
I can’t check my account as usual, what happened?
Scam phone number , a relative was conned, don't get caught out
A relative was sent a message telling them that they owed money on PayPal.My relative called the number given and thought it was sorted.However the number was based in Florida USA. So the call cost £33.The number was 0018133567098The scam was getting...
