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The Effort Required to Get EE Tv!

Johnashbolton
Explorer

Spent at least 3 hours over the last two weeks trying to get EE tv with one contract cancellexd due to sales person deciding what I wanted and not ordering what I really wanted.

After two more long phonecalls still no farther on  with my order and thinking is it worth the hassle?

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @Johnashbolton 

There is no account access on these forums but you can make a complaint here:

https://ee.co.uk/help/contact-ee/complaint

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Thanks for that. I'm reluctant to ring again as that'll be another hour of my life I'll lose.

Expecting a phone call at 8am Monday, if it doesn't come or they don't sort it I'm done.

Had my phone with them too long to remember and no problems and broadband with BT but this is another level.