22-06-2026 06:28 PM
Hi there,
Recently joined a few months ago on the 1.6Gbps package (amazing stuff btw!). At the time there was no option for TV unfortunately. I received an email to say I can try TV for £1 a month for 6 months. When I click on the link it redirects me to a order page for broadband that's £25 a month more expensive than what I'm currently paying, this is before I can select any TV offers.
Is it possible to maybe change my package but add TV? I thought I could manage with freeview but it's just not cutting it.
Apologies if this isn't the correct place, would be grateful if one of the the lovely people from EE could assist or point me in the right direction!
Cheers.
Solved! See the answer below or view the solution in context.
23-06-2026 09:53 AM
Unfortunately it's not possible to check that for you on the forums - we can only see the standard pricing on ee.co.uk. If you call the heldpesk, they'll be able to tell you exactly what options and offers are available to you.
23-06-2026 09:53 AM
Unfortunately it's not possible to check that for you on the forums - we can only see the standard pricing on ee.co.uk. If you call the heldpesk, they'll be able to tell you exactly what options and offers are available to you.