TNT Sports through Sky+ box

[Brent23]

Hello, I have a Sky+ box and subscribe to TNT Sports through BT as part of a package with phone, broadband etc. Now BT have become part of EE, EE are telling me that from November when my package changes from BT to EE I won't be able to receive TNT Sports through my Sky box and will have to get an EE TV box. Is this correct?

Thank you in advance for any help.

[DarrenDev]

There is currently no known plan to force you to move from BT Broadband to EE Broadband and no plans have been announced to stop selling sport on BT, so I'm not sure why the agent would have told you that.

[Midnight_Voice]

@DarrenDev@Brent23

Would what the agent said be correct if @Brent23 has volunteered to move to EE?

[DarrenDev]

I don't believe EE offer TNT Sports on Sky as an option, so yes. It would be correct.  The only option would be to add TNT Sports onto a subscription directly with Sky.

[JB1312]

I'm in the same boat. My BT broadband needed to be updated on the subscription and now I'm on EE. I've just received by EETV, and I don't want 2 TV boxes! I also pay to have TNT on my second Sky box...

I'm now thinking what the hell have I done! It looks as if I can't remain on BT as a TNT subscription...

[Midnight_Voice]

@JB1312 

EETV sent you two boxes? Or they sent you one, and you currently still have a BT one?

What are they?

If the latter, BT will want their box back, and unless it was supplied before 13/12/2019, when it would be yours by right, you will need to return it.

i see you are happy to have two Sky boxes, though, and yet you don’t want two EETV ones. Isn’t that a bit discriminatory? 😛

[Onlyonekntracy]

New Here. Trying to get tnt sports to work on my sky+.

First some background. Original land-line broadband account with bt. They moved us to digital voice, and as broadband had expired, sorted new deal out and changing to digital voice. Despite changing us over, on day the engineer came out to install new digital voice.. The land-line and account had been cut off.   We ahd had a letter earlier saying good bye.. But I phoned up bt and they assured me it was a mistake and that hehe installation is happening and account active.Well that was a lie.  After 4hours on the phone promises and no phone line for my disabled parents new contract sorted cheaper discount promised and free tnt sports but with ee. Now before we were cut off we could view tnt sports through sky channel on our sky+box. I've just tried and sorting it and ee is saying the only way to do it is to log in to discovery+ app on the sky box. I told them our sky + box doesn't have apps. So again after a load of promises and fu.. Ups on their aprt we again are out of pocket, as we are paying for it (despite them saying it would be free for a timed period due to their mess up) but we can't watch it. Yes we can log in to a computer. But my parents are old disabled and can't do technology. So that's why we still have the simple sky+ box. We were told it was fine. It is not. Again. 

I s short how do I get it through the sky channels, and if not how do I get a refund and compensation d

[Christopher_G]

Hi @Onlyonekntracy 

Welcome to the community.

You've done the right thing in speaking with our Customer Support team. I'm sorry to hear that you haven't managed to find a solution with them so far.

My best advice would be to fill in our online complaint form. A dedicated team will then look into this, record a case against your account and help you find a solution.

Please keep us updated on what happens please.

Thanks.

Chris