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Sports HD

Colin12461
Investigator
Investigator

Recently moved to EE broadband and TV. Sky sports and TNT sports are unwatchable on the guide channels and on the Now & Discovery + Apps. Was told by the sales rep that the sports were all HD on the Big sports package and he also told me Disney plus was built in as well.

4 REPLIES 4
Lesley_W
EE Community Support Team

Hi @Colin12461 

Welcome to our community.

Can you tell me a bit more about what happens when you try and watch these channels, do you get a message on screen?

Lesley

Hi Lesley no there are no messages just the picture isn't very clear especially on the longer range angles. All the other channels ie BBC, ITV etc are fine it just seems to be Sky sports and TNT sports.

Lesley_W
EE Community Support Team

Thanks for the extra info @Colin12461 

So you can access the channels but the quality is poor? 

Is this intermittent or has it been the same since switching?

Lesley

Hi Lesley yes can access the channels via the guide and through the Now TV & Discovery + apps but the quality has been poor since switching. I've tried re-booting the router and the TV box but it made no difference.