25-01-2026 12:48 AM
I can't reset my pin to watch PPV?
Solved! See the answer below or view the solution in context.
25-01-2026 09:23 AM
Hi @Benopto
Thanks for coming to the community.
You should be able to reset the payment PIN within the EE TV app by selecting My TV at the bottom right corner of the app, then choose Reset My Payment PIN.
If you have any trouble, there is more help on our Using your EE TV PIN or you can speak to our tech guides over the phone.
Michael
25-01-2026 09:23 AM
Hi @Benopto
Thanks for coming to the community.
You should be able to reset the payment PIN within the EE TV app by selecting My TV at the bottom right corner of the app, then choose Reset My Payment PIN.
If you have any trouble, there is more help on our Using your EE TV PIN or you can speak to our tech guides over the phone.
Michael