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Can't reset my pin

Benopto
Visitor

I can't reset my pin to watch PPV?

1 SOLUTION

Accepted Solutions
Michael_D
EE Community Support Team

Hi @Benopto 

Thanks for coming to the community.

You should be able to reset the payment PIN within the EE TV app by selecting My TV at the bottom right corner of the app, then choose Reset My Payment PIN. 

If you have any trouble, there is more help on our Using your EE TV PIN or you can speak to our tech guides over the phone.

Michael

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1 REPLY 1
Michael_D
EE Community Support Team

Hi @Benopto 

Thanks for coming to the community.

You should be able to reset the payment PIN within the EE TV app by selecting My TV at the bottom right corner of the app, then choose Reset My Payment PIN. 

If you have any trouble, there is more help on our Using your EE TV PIN or you can speak to our tech guides over the phone.

Michael