Setting up ee tv on laptop

[Di56]

Hi, I have recently signed up to ee and am having problems playing ee tv on my laptop, windows 10, edge browser. I can sign into my account on the laptop and buy films etc but it won't let me play anything through the laptop and therefore is not registering the laptop as one of my devices. I was initially asked to download the web player but this didnt seem to make any difference and so I have just deleted but can't see how to reinstall as it just takes me straight into my account and doesnt ask me to download the web player . Any advice would be appreciated 

[DarrenDev]

You can download the desktop player again here: 

https://player.ee.co.uk/#/home/desktopInstaller

With the app installed, when you select a video to watch, your browser will ask for permission to launch the app - you must allow it.

[Di56]

Thank you so much, all now sorted 👍

[mjc02]

Hi sorry just coming on here to ask the same question.  I have doen loaded the above but my system will not let me press play button?  Very odd, i am using microsoft edge, any help greatly recieved 🙂

[Christopher_G]

Hi @mjc02 

Welcome to the community.

Were you able to log into your EE ID login details? Which Microsoft Edge version are you on?

Chris