Renewed Contract

[Jonesy0405]

Good afternoon
I know ive already asked about this with EE, but does anyone know if my renewed contract starts on the 20th in 2 days time, how soon will I get some sort of notification or even receive the T/V box, it's getting rather near the start date?

[Christopher_G · Accepted solution]

Hi @Jonesy0405 

Welcome to the community.

The equipment usually arrives around two days before installation. If you haven't received anything by tomorrow, it may be worth calling to check your order.

Contact Us | Help & Support | EE

Chris

[Jonesy0405]

Hi Chris 

Thanks for getting back to me, I'll see how it goes over the next couple of days

[Jonesy0405]

Update

I have received messages from EE, my contract will start at 23.59 on the 20th February.

The box is being delivered on the 21st of February, late afternoon, at least something is happening 

[Leanne_T]

Hi there @Jonesy0405 

Thanks for coming back to us with an update and glad to hear you have received the messages to let you know when to expect the equipment. 

If you need any further help getting set up or anything at all, please pop back and let us know 🙂

Leanne.