Pressing Rewind goes forward

[Scottspencer001]

For some reason today when I press rewind on a recorded program it has started going forward. Ive rebooted the box and doesnt seem to fix it.

[DarrenDev]

That's unfortunately a rare bug you're experiencing there @Scottspencer001 - I've seen it a few times myself, but it goes away after a reboot for me.

Is it only affecting one specific recording? Or all of them?

[Scottspencer001]

All the ones ive tried watching today (and always near the back end of the recording)

[DarrenDev · Accepted solution]

I've just had a catch up with our release manager, and he tells me that this fault has gained more attention since I last asked about it last year. It is a known issue that has been around for a while, but is coincidentally currently top of the list of things for YouView to try to fix this quarter (there are a few issues around trickplay being investigated).

Any fixes/improvements from them will most likely start to be released in January, but no promises can be made about what will be fixed due to the complexity of the code they're working through.