Press play for numberpad and filters not working apple tv Remote

KjEds
Visitor

Press play for numberpad and filters not working apple tv, was working but has stopped so no shortcut to favourites etc. Very annoying anyone had same issue and found solution? Help appreciated 

1 REPLY 1
Leanne_T
EE Community Support Team

Morning @KjEds 

Thanks for coming to the community. 

Have you tried rebooting the Apple TV box and restarting the TV remote? 

The If your Siri Remote or Apple TV Remote isn’t working – Apple Support (UK) page has helpful steps for resetting the TV remote. 

Let me know how you get on. 

Leanne.